Real crisis management and business continuity planning projects for technology companies across Hong Kong
We helped a fintech firm build their crisis management capabilities through a 6-week structured program. The work included developing decision-making frameworks, establishing communication protocols for different crisis scenarios, and running tabletop exercises to test their incident response procedures.
A digital service provider needed a complete continuity strategy from scratch. We mapped their critical operations, identified single points of failure across their infrastructure and teams, defined recovery time and point objectives, and created documented recovery plans covering 8 key operational areas.
A tech company with multiple systems needed to move from documented recovery plans to actually tested procedures. We designed a 3-month phased testing program, ran recovery drills on their infrastructure, identified gaps in their current approach, and created step-by-step implementation guides for each recovery procedure.
An e-commerce platform needed clearer internal and external communication procedures for operational incidents. We developed communication protocols for different stakeholder groups, created message templates for common scenarios, and ran 2-day training sessions with their communications and leadership teams on decision-making during incidents.
Whether you're starting from scratch or strengthening what you already have, we can help your organization prepare for what comes next.
Get in touch